Park Map
Guest Information – Park Rules
The following guidelines are for your safety and comfort as well as our other guests.
Please read them carefully.
1. RECEPTION HOURS
9am – 5pm daily.
2. CHECK-IN/CHECK-OUT
Site fees are calculated until 10:00am on the day of departure
Cabin check in 2:00pm – Check-out 10:00am
Sites check in 1:00pm – Check-out 10:00am
3. SITES & FEES
All fees are to be paid in full upon arrival. No refunds. Extra person charges may apply.
Only 1 vehicle per cabin/site allowed.
4. BOOKINGS
Security – A credit card must be produced in the name of the person staying at the Park on check in. Any damage caused by you or your guests during your stay may be charged against that card.
5. SPEED LIMIT
The speed limit in the park is 10 km/h which is walking pace and applies to the entire park, if you exceed this it will be brought to your attention. If you exceed this again you will be asked to leave the park. All roads within the park are shared by pedestrians and motorists.
6. CARAVANS AND TRAILERS
All vans and trailers must be placed onto the site so the drawbar, as approved by the registration, is facing the road or access so immediate removal can be undertaken in the case of an emergency.
7. KEYS
Keys to be returned to reception or placed in the early departure key box when departing.
A charge will apply for unreturned keys.
8. CHILDREN
Guests are responsible for their own children at all times. Children under 12 must be accompanied by an adult when using the amenities, playground and pool areas. Management takes NO responsibility for children unsupervised within the park.
9. BUNK BEDS
Australian Standards relate to the use of bunk beds and state that:
“Children under the age of 9 years are not recommended to use the top bunk. Also children must not play on the top bunk.”
10. PLAYGROUND
Open from 8:00am. Use of playground equipment when wet is strictly prohibited. Children under 12 year of age must be supervised by a responsible adult. Management takes no responsibility for children who are unsupervised.
11. POOL AREA
Open 8:00am. Children under 12 years of age must be accompanied by a responsible adult (not an older brother or sister) in the swimming pool area. No glass or alcohol items are to be brought into the pool area. The pool is for the use of guests only. Appropriate swimwear must be worn. No diving, bombing or running. Management takes no responsibility for children who are unsupervised. The pool is a non-smoking area. Pets are not permitted in the pool area.
12. KITCHEN/BBQ AREA
Please clean barbecue after use. Please clean tables, benches, appliances and equipment after use and leave tidy for the next guests.
13. BICYCLES/SCOOTERS ETC
Riding of bikes/scooters etc. is allowed during daylight hours only and on roadways only (not across sites or on footpaths, grass banks, gardens and around the amenities block). Bicycles must be ridden on the roads within the park at the speed limit of maximum 10 km/h. Park staff will advise of out of bounds areas. Helmets are to be worn at all times.
14. AMENITIES
Children under 12 years of age must be accompanied by an adult. Hand basins and laundry
tubs are not to be used to bath children, clean fish or wash dishes.
15. LAUNDRY
Laundry equipment must be left clean after use. $1.00 coins needed for use. If you wish to hang clothes to dry please use the clothes lines provided (near laundry). The placing of ropes between trees, power points, etc. is not allowed. No children, fish cleaning, saucepans, crockery, boots, etc. to be washed in laundry sink. Please report machine breakdowns to management as soon as possible. An iron is available on request.
16. QUIET TIME
All loud noise must cease from 10:00pm till 8:00am. Use of generators is not permitted.
Undue noise and inconsiderate behaviour in any form is not permitted.
Abusive language or excessive noise will not be tolerated at any time.
17. SPECIAL REQUESTS
Are on request basis only and are not guaranteed at the time of booking.
18. GARBAGE
Garbage bins are provided throughout the property for your convenience. Please assist by wrapping all garbage prior to its disposal and unfolding boxes, cartons etc. Please place only recyclable materials into the recycling bins.
19. PARK GROUNDS & GARDENS
Please do not walk or play in designated gardens.
Please do not enter or play in restricted or private areas.
20. DOGS
Dogs are welcome on our caravan and camping sites and in a small number of our short stay cabins, subject to approval by the Park Manager at the time of making your booking. Upon check in a pet agreement which outlines the full terms and conditions for pets in our park will be supplied.
Please keep your pet on a leash at all times, and please clean up after your pet by placing droppings in a plastic bag and putting them in the bin.
21. VISITORS
ALL visitors to report to reception before entering the park. All guests and visitors must comply with park rules. Patrons are reminded that they are responsible for their children’s and visitors’ observance of the park rules.
22. FIRES, FLOORING & TRENCHING
Open fires are not permitted at any time. Flooring and tarps are not permitted on grass sites. Trenching around tents or annexes is not permitted.
23. CARE
Care must be taken of your own possessions. Your property (including your motor vehicle) is your responsibility. Management takes no responsibility for theft or damage. No refunds or reimbursements for loss or damage will be given.
24. INTOXICATION/UNLAWFUL ACTS
Excessive use of alcohol is an unacceptable condition of stay. Violence, use of illegal drugs, theft, vandalism and abuse (physical or verbal) will not be tolerated. Please understand it will be our duty to notify the police and will result in the termination of your stay. Alcohol free areas include the Pool Area and Amenities.
25. Eviction
We reserve the right to evict guests from the park who are deemed by management to be:
- Behaving in a socially unacceptable way
- Causing damage
- Disturbing other guests
- Using unacceptable language
- Breaking the Park Conditions of Stay.
- Having extra persons on any site that were not declared at check in.
No refund will be given and charges will apply for any damage caused.
26. EVACUATION PROCEDURE
Displayed in reception, amenities buildings and in cabins.
27. SMOKING (Smoke Free Act 2000)
Smoking is prohibited in cabins, buildings and communal areas.
A $200 fee will be applied to your credit card with failure to comply with this no smoking policy.